The business of leadership

We’re excited to deliver Episode 8 of our Retail Therapy podcast – a retail rich conversation with Rowan Hodge, CEO of Andersens, a well known floor covering business founded in the 1950s.

Growing up in a country town in Queensland, with two degrees under his belt in accounting and law, his retail career has taken him around the world and back again. From senior leadership roles in Battery World, Westfield and Domino's to name a few, his wealth of experience shines through in this episode.

Rowan’s commitment to developing and evolving his retail approach is impressive. He’s an advocate for franchising and gets the complexities, challenges and rewards better than most. His inspiring words resonate whether you’re just starting in retail or you’ve been running the show for decades.

In this episode Rowan and Paul discuss:

• Leadership and the commitment to learning
• The many challenges and wins of a career in retail
• Why franchising is a winning formula
• The all important role culture plays
• Customer pathways to purchase all SMBs should know
• How digital transformation is impacting retail
• Demand for sustainably sourced products
• International innovations
• The invaluable influence of mentors

With special thanks to ARA strategic partner, American Express, for enabling this podcast series to come to life. Learn more about American Express: https://www.americanexpress.com/au/merchant/accept-amex-cards.html